I had a major disaster today with my iPad with which I am normally very careful!! I picked up a paper, book and the iPad from the car seat [i don't think I even knew I had the iPad... it slipped in my fingers, detached from the 'smart cover' and fell onto the concrete face down... the whole screen was cracked, smashed and shattered AND Apple replaced it as a courtesy for free [I do have Apple care that would normally make it a $450 purchase!!] so now it's 'restored' and running.
Just this week I ordered a shell that works with the smart cover [though it would not have prevented this] and just yesterday was talking with Lindsay who had a similar experience just a few weeks ago!!
THANKS APPLE...
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